FAQs

Please refer to the list below to help answer your question. If you don’t see what you’re looking for please call contact us

Monday-Friday 8am to 4pm and Saturday 8am to 12pm.

Each product will list its availability. If the item says it ships in “1 day” it is in stock and will ship immediately. You can also walk in to our store and pickup a stock item anytime!

If the items says it ships in anything above “1 day” we have to order it direct from the manufacturer. All lead times are estimates.

Please refer to our shipping policy with questions

Please refer to our return policy with questions

Please contact us immediately at 312-666-6080. If the item is damaged please see our damage policy.

If the item doesn’t work we help you fix it or replace it within the guidelines of that product’s warranty policy.

Contact us immediately at 312-666-6080 to make sure we haven’t shipped it yet. We ship our orders very fast!

We will email tracking information once your orders ships out. If you have lost that info please contact us and we’ll help you out.

Only for orders picked up or shipped in Illinois. There is no sales tax for orders shipped outside Illinois.

Yes, we match prices within reason on certain products. Please contact us at 312-666-6080 to inquire.